Global Voice
Business voice capability designed to connect customer and operational conversations where the required setup is available.
Configuration and activation requiredGIM COMMUNICATIONS
Business communication, connected to operations.
Bring voice, business numbers, messaging, WhatsApp, labels, QR, scanning and developer connectivity into the same operational environment.
GIM COMMUNICATIONSConnected communication layer
VOICEBusiness calling
MESSAGINGSMS & WhatsApp
OPERATIONSLabels & scanning
CONNECTIVITYAPI & webhooks
COMMUNICATION STACK
One communications family. Clear activation boundaries.
Capabilities are presented together, while availability, approval, number assignment, provider activation and commercial entitlements remain controlled by the appropriate backend authority.
Business Numbers
Number availability and assignment remain subject to applicable checks and provider readiness.
Availability is not implied by displaySMS & Messaging
Customer and business messaging capabilities linked to the appropriate operational and commercial entitlement.
Controlled sending authorityTenant and business WhatsApp capability can be surfaced when the required platform settings and approvals are satisfied.
Approval-gatedLabels, QR & Scanner
Operational labels, QR, barcode and scanning are presented as one capability family rather than duplicate tools.
Shared operational moduleExplore Smart LabelsDevelopers & API
Tier-gated API and webhook connectivity for approved integrations and operational workflows.
Entitlement-controlledCONNECTED OPERATIONS
Communication should follow the job, not sit beside it.
The frontend presents GIM Communications as part of the platform while preserving the existing delivery, billing, approval and provider authorities behind it.
A booking, tenant workflow or approved operator action creates the need to communicate.
Permissions, entitlement and provider readiness determine what is allowed.
Voice, messaging, WhatsApp or label workflows use their approved path.
Status and evidence remain connected to the relevant platform workflow.
SAAS + GIM COMMUNICATIONS
Add GIM Communications to the tenant experience.
White Label, Franchise and Enterprise tenants can be offered the appropriate GIM Communications entitlements without creating a second tenant, payment or pricing engine.
AVAILABLE CAPABILITY FAMILIESVoice · Numbers · SMS · WhatsApp · Labels · Scanner · API
Final availability depends on the selected plan, market, enabled modules and approval state.
View SaaS add-ons
GIM Communications customer platform
Manage communications from one GIM account
Create or sign in to your GIM Communications customer account to access Global Numbers, My Numbers, billing, support and your communications dashboard.